APPLIED AI / VERTICAL B2B SAAS
Building practical AI
into business software.
My experience with AI comes from leading product organizations in vertical B2B SaaS: deciding where AI belongs in a product, how it fits established workflows, and what makes it useful to customers.
At MaintainX, I led product and design with a focus on AI for maintenance teams. At BuildOps, I lead the portfolio today, including OpsAI across service, projects, finance, and sales. That work spans assistance, knowledge capture, operational reporting, and automation of routine documentation.
These applications depend on understanding the customer’s work and the data behind it. My focus is on clear use cases, useful context, and an experience people can adopt within the software they already use.
Company examples
Technician assistance
Use manuals, procedures, and work history to answer questions during a task.
MaintainX
Maintenance assistance and analytics
I led product and design across MaintainX, with an emphasis on AI in the maintenance workflow. The examples below show assistance, knowledge capture, and reporting within the platform.
Senior Vice President of ProductExplore MaintainX AITechnician assistance
Use manuals, procedures, and work history to answer questions during a task.
BuildOps
AI across service operations
I lead the product portfolio and strategy at BuildOps. OpsAI applies AI across service, projects, finance, and sales, using operational context to support the work of each team.
Chief Product Officer · CurrentExplore BuildOps AI
Service history
Summarize prior visits so teams can review the context before starting a job.
Examples show current capabilities in portfolios I have led. My role was product and design leadership at MaintainX and is current product leadership at BuildOps; individual features may have launched before or after my tenure.
Full portfolio